Infrastructure Management and Monitoring

Proactive services or reactive support, our specialists are available around the clock to ensure uptime, efficiency and security.
  • Routine maintenance tasks such as security checks and system backups
  • Patching and updates that keep your systems safe from hackers
  • Performance and capacity monitoring so action can be taken when systems are at risk
  • Connectivity management to ensure people, devices and locations are always connected
  • Backup and restore to ensure your data is secure
  • Security management including penetration testing, risk identification, best practice advice and Cyber Essentials accreditation assistance
  • Configuration management and tracking of hardware and software assets

Help Desk Services

We free up your time from the daily incoming queries and requests to focus on where you and your team add more value to the business.

Our connected service desks around the UK are open for calls 12 hours a day, seven days a week. A 24/7 service desk team is also on call with experienced IT experts who are able to provide the technical expertise needed to work through any problem without the need to distract your internal IT people. 

Engineers are also on call for emergencies 24/7, 365 days a year in the event of an escalation, taking the burden of IT support off your shoulders and keeping your teams working productively.

Flexible IT Resources and Expertise

We can beef up your IT capacity and expertise from additional help desk or project support and supplemental holiday coverage, to strategic consultancy with our Chief Technology Officer as a service (CTOaaS) to work alongside your senior management teams.

You gain the flexibility to bolster your teams and skill sets to help mitigate risks and stay on track, and also work strategically to ensure your technology supports your organisation’s goals including around compliance risk management and technology roadmapping.

IT Training

Our dedicated team delivers on-site and online training around applications, security and user onboarding, and is able to tailor materials to meet your exact needs.

It's time to get your IT under control!

Let's explore all the benefits and without the burden.