Self Solve with Contextual Instructions
CareAR Instruct is a knowledge transfer application that reduces self-solve errors. Users can simply scan a QR code to access the CareAR Instruct landing page where AR-based, step-by-step guidance will launch.
Graphical indicators draw attention to “hotspot” locations where text guidance or video detail is presented when tapped. Helpfully, hotspots and highlighted machine parts or elements overlayed on live video remain anchored in place, even if the user moves the device.
CareAR Instruct’s intelligent search function makes it easy to find and reveal information associated with the equipment. Step-by-step guidance is enhanced by holographic images that float over the video image of a machine part and can include prescribed motion—all of which can deliver confidence in the instructions being provided.
Key features of augmented reality with CareAR Instruct
- Holographic overlays using computer vision
- Accurate hotspot detection and tracking
- Innovative natural language processing for search results
- Support for an expansive range of content
- Supports iOS and Android devices
- Globally scalable and a secure SaaS solution
Demonstrating the Power of CareAR Instruct
NOTE: The image capture and contents integration is available by interfacing with a number of systems in addition to ServiceNow including mstore
to extend your knowledge base, evidence compliance, integrate workflows and more.