AGRICULTURE - Avoid farm equipment and infrastructure downtime
• Repairing of heavy equipment and machinery
• Inspection of irrigation facilities and other infrastructure
• Crop inspecting
• Working with suppliers to ship the right tools/parts
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AUTOMOTIVE - Streamline throughput, tackle the EV skill gap and enhance compliance processes
• Troubleshooting and repairing vehicles for technicians and customers
• Training and upskilling technicians with the latest technology
• Creating evidence for warranty and compliance purposes
• Vehicle inspection and evidencing
• Enabling centralised maintenance and IT support
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AVIATION - Improve uptime, increase maintainer preparedness and ensure safety
• Troubleshooting repairs, assembly and maintenance
• Training technical workforce
• Pre-flight virtual checklist
• Taking off / landing path guidance
• Visual navigation, repairs/maintenance, data collection purposes, air craft assembly – 3D objects
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BANKING - Improve uptime, increase maintainer preparedness and ensure customer satisfaction
• Install, support, security and troubleshooting at Date Centre Operations
• Fully auditable IT tech trouble shooting sessions with 'See what I see' functionality
• ATM and site equipment repair and troubleshooting
• Upskilling junior repair technicians
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EDUCATION - Improve system uptime, free up burden from site staff and enhance learning
• AR guidance for facilities inspecti on and maintenance support
• Remote support for IT infrastructure and learning systems
• Virtual learning including fieldwork, labs, theatre and art studios
• Improve system uptime, free up burden from site staff and enhance learning
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HEALTHCARE - Increase essential uptime, free up budget for care and ensure safety and compliance oF equipment
• Specialist medical devices support
• Facilities and IT support and troubleshooting
• Vendor management on fixes
• Training and expertise for front line workers
• Reduce operator error on pharma factory floors
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HOME SERVICES - Faster resolution, more competitive business and improved customer satisfaction
• HVAC support makes diagnosis and sends properly trained and equipped technician
• Pest control company is able to provide a quote on the spot
• Appliance repairer can support in real time with annotated session via customer's phone
• Home warranty issues resolved without dispatch
• Order right parts first time
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HOSPITALITY - Reduce downtime, improve margin and enhance customer satisfaction
• Incorporate into applications, inspections, certifications, and third party contractor follow up
• Remote support for systems, IT, equipment and more
• Virtual inspection, repair, and maintenance
• Guest support with equipment walk throughs and reports
• Manage and evidence cleaning, branding and maintenance regimes
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INSURANCE - optimise claim management, improve margins, enhance customer service
• Utilising customer smartphone for claims processing
• Virtual claims adjuster annotating on live video
• Capture content for review during claim process
• Analytics from sessions for service improvement and compliance purposes
• Manage and evidence cleaning, branding and maintenance regimes
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INTERIOR DESIGN - Improve customer experience, keep projects on track, minimise travel
• Utilising customer smartphone for virtual visits
• Capture content for review during design process
COMING SOON
• Provide measurements and dimensions
• AR shows what products would look like in the space
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IT SERVICES - decrease downtime and dispatches, improve customer satisfaction , minimise IT burden
• Visual troubleshooting for fast, first call resolutions and fewer dispatches for IT Service Management
• Installation, support, security and troubleshooting for data centre operations
• Remote support and training to upskill less experienced technicians
• Instructional content for customers and field technicians
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LOGISTICS - reduce delays and downtime, improve margin, increase customer satisfaction
• Remote assistance for drivers on the road
• Inspection of goods and vehicles
• Inspection / repair of distribution facilities
• Instruction on loading and training for drivers
• Maintenance of vehicles
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MANUFACTURING - Better uptime, productivity and compliance
• Remote equipment inspection, repair and maintenance
• Network equipment installation and recalibration
• Safe, remote training
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OIL, GAS, ENERGY & UTILITIES - Increase efficiency, accelerate resolution, enhance proactive failure prevention and stay safe
• Remote assessment and guidance with in the moment diagnosis and direction
• Hands free glasses and drone AR for better visibility and access
• Safe, remote training and staff upskills
• Field service and construction inspections
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PROPERTY - faster resolution, higher first time fix rates, reduce downtime and costs, improve customer satisfaction
• Incorporate into applications, inspections, certifications and third party contractor follow up
• Remote support for systems, IT, equipment and more
• Virtual inspection, repair, and maintenance
• Tenant support with equipment walk throughs and reports
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RETAIL - Decrease downtime, minimise service dispatches, improve customer satisfaction, ensure brand consistency and optimal merchandising / POS.
• Remote support and training for shopfloor staff or from anchor location
• Virtual inspection, repair, and maintenance of POS systems, self service kiosks, equipment and more
• Virtual product try before you buy through visual AR room overlays and fitting rooms
• Home customer consultation, assembly and user instructions
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TELECOMS - improve time fix rates, reduce downtime, avoid costly service dispatches, supercharge customer service and revenues
• More rapid equipment installation with multiple person service calls
• Virtual inspection, repair, and maintenance
• Phone tower and cable installation, repair and maintenance via remote and drone assistance
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