mstore links in with our other business systems and saves a lot of space that would be used for storing paper records.
Sheards initially took up mstore for document management around 10 years ago, to enable business improvements and to increase efficiencies.
Director, Kevin Winterburn, tells us; "that’s exactly what we have achieved. mstore links in with our other business systems and saves a lot of space that would be used for storing paper records."
Incoming post is scanned into mstore and from there items are delivered to the relevant people for action. "We can immediately shred the paper documents knowing that everything is securely stored, we can track activity and information is quick and easy to find – without searching through reams of paper files."
Kevin praises the service provided by Arena too; "We have had no issues with the software, it just runs along in the background without any intervention required by us. The service from Arena is good too – they are experts in their field and can be relied upon to keep our systems running and to advise us on improvements whenever new challenges or opportunities arise.”