Arena’s service is faultless. The engineers are always friendly and they really know what they’re doing when it comes to advising us and taking care of our print and copy network.
“The managed print service is delivering numerous benefits and capabilities that we didn’t have previously. Staff members release their print jobs using a key fob that identifies them to the printer and this enables us to report on user activity and print volumes to see exactly what the costs are. This results in a reduction in the amount of unnecessary, wasted and uncollected pages which, when combined with new defaults that limit colour usage and restrict single-sided printing, makes a substantial cost saving.”
In terms of maintenance, Arena has it covered. An alert is received when toner is running low or when a machine needs servicing, eliminating the need to buy print consumables such as spare toner supplies. Glenda comments; “this cuts out the need for extra storage space and saves us valuable administrative time.” Furthermore, the convenience of this has meant that the IT workload and maintenance has eased significantly at the school and printer down time has reduced. Dorothy Blakeborough, Resources Technician, comments; “Arena’s service is faultless. The engineers are always friendly and they really know what they’re doing when it comes to advising us and taking care of our print and copy network.”
Glenda adds; “It’s our students that are at the heart of the school and the high quality printers supplied by Arena serve as great asset in enhancing our learning resources - invaluable for crucial exam preparation.”
“Arena Group provides an excellent and friendly service, along with expert knowledge and experience - the best combination!”