Products and Services

Customer Satisfaction Results

98.82%

Overall Customer Service

Framework Agreements

Arena Group is accredited on a number of sector specific framework agreements for peace of mind that our products and services are of the highest quality and represent good value for money.

	Procurement for Housing (PfH) www.procurementforhousing.co.uk Arena is PfH’s number 1 nominated supplier for the provision of Photocopiers, Printers, Multi-Functional Devices (MFDs) and Office Based Managed Print Services (MPS). Arena was put through a stringent tender process by CEL Group, and our no. 1 position confirms that our products and services are of the highest standard and offer exceptional value. PfH was set up by the CIH, NHF and HouseMark in 2004. It is the largest national procurement organisation dedicated to the needs of the social housing sector. PfH harnesses the collective purchasing power of registered providers to reduce procurement costs and reinvest resources. The consortium has 850 Members, managing over 3.85 million properties. Members represent over 70% of the UK’s social housing stock, spend almost £3 million a week through PfH agreements and save over £40 million a year. Membership is open to all UK housing associations, ALMOs and local authorities. Further information - PfH documents (PDF) PfH Guidance on Mini Competitions Further information - News on our nomination About PfH - Creating efficiencies& driving performance

	Independent Healthcare Procurement (IHP) www.ihponline.co.uk Having purchased for independent healthcare organisations since 1994, IHP have the expertise to source the best suppliers. Arena Group focus on delivering the best service as an approved supplier of Photocopiers, Printers, Multi-Functional Devices (MFDs) and Office Based Managed Print Services (MPS) on this framework.
	ESPO Document Scanning framework (390) This framework provides access to a range of document scanning solutions including the scanning, storage and disposal of documents, the supply of software, and consultancy services. Arena is in lot 3, provision of scanning software. What this means for you: There is no need to run a full EU procurement process; ESPO has done the work for you. The framework is free to access and is compliant with UK/EU procurement legislation. Secure knowledge that the innovative solutions and products on offer have been independently validated as providing best-in-class value for money. You can be confident in Arena as we have been vetted and comply with a range of accreditations, standards and legislation including BS10008 for Evidential Weight and Legal Admissibility. Pre-agreed terms & conditions to underpin all orders so no need to worry. Who is it for? Schools & Academies Local Authority Establishments Police & Emergency Services NHS & HSC Bodies Central Government Departments & their agencies Registered Charities Registered Social Landlords And many more… More information: https://www.espo.org/Frameworks/Buildings-Facilities-Management/390-Document-Scanning-Services

Related Case Study

St. James's Church of England High School

"We wanted to create a change of culture so that we could have software that enables us to analyse our print usage - Arena brought that in great detail."

Tania Lewyckyj, Head teacher