Customer Satisfaction Results

100%

Overall competence and performance of Account Manager

mstore for Transport and Logistics

The transport sector operates on tight profit margins and timescales. Customer expectations of deliveries are increasingly demanding and with rising fuel and competitive pressures, efficiency is more important than ever. Meanwhile, third party paperwork and PODs (proof of delivery) documentation can create headaches when not managed properly.

We work closely with you to understand your business and then produce workflow systems to develop with you making you more profitable, ensuring security of your documents, minimising your costs and speeding up retrieval of documents.

Our own software, mstore, can be integrated into your business systems and with any existing software, whether bespoke or brand packages. mstore is very flexible and highly configurable, because we are the software author, we can be flexible on customisation and development to meet your needs

Integration and tailoring of IT systems with those of customers and suppliers
Fast and accurate access to customer delivery records to assist quick responses to customer queries and ensure invoices are paid on time
Creating a cost-efficient audit trail
Rapid confirmation that goods have been delivered
Helping customers to respond quickly to changing demands in their markets
Linking proof of delivery to speedy invoicing and securing cash flow.

mstore is already at work in two of the top UK chilled logistics firms. We are also a member of the Food and Storage Distribution Federation and a recent speak at MultiModal.