Products and Services
Customer Satisfaction Results
mstore for Legal Firms
With many firms receiving hundreds of incoming documents to manage daily, having effective digital mailroom processes is vital.
Our intuitive and bespoke software, designed specifically to the needs of your firm will help to improve daily working, freeing up valuable time to focus on clients.
mstore will send your documents straight into your case management system, automatically and seamlessly. Using OCR technology, your documents will be digitally and securely read, identified and distributed correctly the first time using unique reference codes.
"The fee earners have definitely seen a time saving in when they receive their post. It now means an expensive resource to the business isn’t getting bogged down with basic admin tasks anymore."
Stephen Hunter, Head of IT - Gordons LLP Read case study here
With Arena's digital mailroom solution, sorting and automatically indexing paper documents removes the need for the manual sifting of information. A digital mailroom, on its own merit but also when used alongside a case management system, can create faster, more efficient ways of working with documents. The outcome of this is greater visibility of information – the right documents land on the right desks far quicker. What this means for many organisations is the ability to expand their customer base and process workload at a faster rate.
The security of information is also vital when digitising documents and processes. With improved visibility, data can remain compliant with appropriate governance requirements. Data is secure at all stages of the document management process, and retrieving information is straightforward and remains safe.
- Fee earners are instantly notified
- Enable more flexible and remote working
- Improve customer responsiveness
- Documents become searchable for greater visibility and access to information
- Improved security with a full audit trail on every document
- Free up time and space
- Manual processes become automated and consistent, increasing productivity
"We always knew the post took time and it was laborious, labour intensive and it sometimes took 2-3 people out of the equation for quite a while, but the process now is so much quicker."
Richard Carter, IT Manager - High Jones Read case study here
View a 2 minute mailroom video demo
Read Tom Harrison's blog on increasing the productivity of homeworking fee earners in lockdown and beyond
Advice and Guidance for Legal Firms on the GDPR
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Fletcher Longstaff
"I've already recommended Arena to a couple of law firms on the back of having mstore installed as it's worked out so well."
Adam Cheal, Managing Director