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0344 863 8000

Customer Resources

Resources for customers and survey stats.

Customer Support

Support for EDM (Scanners and mstore): Please contact our team
0844 863 8010 /

Support for MFDs and Printers:
Please contact us or use the links below.
0844 863 8008 /

General Queries / Account Requests
0344 863 8000 /

Customer Satisfaction

Customers are regularly asked to rate each area on a scale of 1-5. A score of 3 or above represents satisfaction. Dissatisfied customers are contacted and efforts are made to resolve their issues.


Competency and helpfulness of Engineer

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Let The Board Know

Arena's management team welcomes feedback from customers so if you have something to let us know please visit our feedback page.

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Case Studies

"We had a batch of 22,000 forms that we would previously have paid for a third party to process. However, we find mstore so quick..."
- Peta Thompson, Head of Supporter Care

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The Arena Group comprises: Arena Group Holdings Limited, a company registered in England and Wales (with registered company number 03735943 and VAT number 734562528) and its subsidiary company: Arena Group Limited a company registered in England and Wales (with registered company number 02168309 and VAT number 458238033). The Registered office of all Arena Group companies is Armitage House, Thorpe Lower Lane, Robin Hood, Wakefield, WF3 3BQ. Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities.