Services

Case Studies: Not-For-Profit

SheffCare Ltd.

"When I explained what I wanted, there was no issue. Even including an upgrade, the price was so competitive I thought let’s just get on with it. And now, it makes users lives a lot easier."

John Dawson, Property Services Manager

Age UK Scarborough & District

"I have always found Arena staff very helpful and easy to deal with and the service we get is always first class."

Laureen Downes, Finance Manager

Harewood House

"We don’t want to be calling you lots and we haven’t had to. The machines work which is how it should be."

Roy Taylor, Estates Manager

Martin House Children's Hospice

"Less time crawling under desks and fixing problems means more time for strategic thinking."

Gary Hall, IT and Facilities Manager

"Arena showed such a degree of commitment from our initial meeting. We knew we were dealing with a provider we could trust to deliver a large and complex undertaking. It was clear from the start that Arena had experience of similar large scale deployments"

Rohan George, Head of Property and Procurement

The Care School

" Arena focusses on what the customer wants and not what Arena wants, every member of staff we have met seems to understand this and they really get what we are trying to achieve"

Alison Wilson, Business Manager

Society for The Blind

"Arena has always provided a really helpful and friendly service. When we ask for advice or guidance it is given in a constructive and clear way, they are never condescending or too technical for us to understand!"

Hilary Schreiner, Chief Executive Officer

WWF UK

"We had a batch of 22,000 forms that we would previously have paid for a third party to process. However, we find mstore so quick and easy to use that we have saved money by processing the paperwork in-house. We are so pleased with the way mstore has helped us to address the issues surrounding our Gift Aid forms that we are now actively looking to roll it into other areas of our business, including supporter correspondence."

Peta Thompson, Head of Supporter Care

United Reformed Church Yorkshire Synod

"Our experience with Arena has been so affirming from their first visit, patient and co-operative installation, two months of uninterrupted performance, right through to the prompt remedial action yesterday. Arenas promise regarding their machines, service and company has been spot on!""

Colin Mundy, Office Manager