Services

Case Studies: Commercial

Sandown Mercedes-Benz

"By changing the way we work through mstore, we can now allocate adequate time with each customer to deliver outstanding service and of course maximise every visit and convert the opportunity well."

Charlie Charman, Group Head of After Sales

Soper of Lincoln (BMW and MINI)

"I’m saving one person per year simply to chase sales paperwork. We can be better, smarter and make the job more interesting."

Andrew Tullie, MD

Straightset Ltd

"When (car dealerships) are being audited, they have to produce all this documentation as soon as possible. Now we can do this straight from mstore."

Richard Bates

Romero Insurance

"The biggest accolade I can give Arena is they are like a silent partner to me, but someone who we rely on to deliver."

Mark Noble, IT Director

Hugh Jones Solicitors

"We always knew the post took time and it was laborious, labour intensive and it sometimes took 2-3 people out of the equation for quite a while, but the process now is so much quicker."

Richard Carter, IT Manager

"With mstore we have reduced the amount of manual data entry required, assisting in time management enabling Culina to give a higher level of customer service. Our clients have full visibility to the online portal giving them real time information about their supply chain."

Sarah Toth

Donnelly Group

"I believe that our mstore electronic document storage project will have a huge positive impact on Donnelly Group systems and processes. Working closely with the team at Arena Group, we utilised their knowledge and experience to map our workflow, creating an efficient fit for purpose system."

Leslie Savage

Riccall Care

"My experience with Arena has been superb. Arena had a better understanding of our business and how mstore could fit in and sort out our challenges. I think that you guys absolutely nailed it."

Mike Richards, Operations Director

Redhall Group plc

"Our account manager understands what our estate does and he’s not always trying to sell you something. He's like an extension of the team and he’ll do his best to help me out, which is exactly what I need."

Rob Sharpe, IT Manager