Case Studies: Automotive
eStar Mercedes-Benz Truck and Van Aftersales
"Within two weeks we’d saved 6,000 pieces of paper from Mercedes diagnosis system Xentry alone, and that is huge. "
Process Improvement Manager
Vertu Motors plc
"We have absolute confidence in the mstore product and the competence of the Arena team at strategic level." 30% admin reduction | £50k annual paper & print savings | ROI 1400%"
Martin Welch, Head of Risk
Sandown Mercedes-Benz
"By changing the way we work through mstore, we can now allocate adequate time with each customer to deliver outstanding service and of course maximise every visit and convert the opportunity well."
Charlie Charman, Group Head of After Sales
Soper of Lincoln (BMW and MINI)
"I’m saving one person per year simply to chase sales paperwork. We can be better, smarter and make the job more interesting."
Andrew Tullie, MD
Straightset Ltd
"When (car dealerships) are being audited, they have to produce all this documentation as soon as possible. Now we can do this straight from mstore."
Richard Bates
Donnelly Group
"I believe that our mstore electronic document storage project will have a huge positive impact on Donnelly Group systems and processes. Working closely with the team at Arena Group, we utilised their knowledge and experience to map our workflow, creating an efficient fit for purpose system."
Leslie Savage
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