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Sports Charity and Stadium

Xerox service goes so far beyond a classic IT Support service and Xerox has been instrumental in helping us succeed.

Group Technology Lead
Ashtongatecrop

Xerox IT services has enabled a new 27,000-capacity stadium and sports-based charity, to achieve its mission with next-level managed technology support.

24/7 SERVICE ACROSS MULTIPLE SITES

A tech partner was needed that could go above and beyond to tick every box. A true understanding of how the business operates – and the capability to offer complete printing, IT and tech support at every level – were essential requirements.

COLLABORATION WITHOUT COMPROMISE

With staff scattered across a large stadium and several other offices, IT engineers worked diligently to come up with a consistent approach to tech, IT and printing for the entire organisation. From overhauling the existing printing system to make it more cost-effective to bolstering the business’s connectivity and boosting security, our team has taken the tech headache away.

"The breadth of the Xerox managed technology service and Xerox's level of support was what won us over at tender stage,” explains the Group Technology Lead. “It's been smooth sailing from the start and you’ve met 100% of our targets."

Two full-time on-site engineers at the stadium, backed up by an army of tech experts at HQ, has picked up staffing shortfalls and deliver continuous connectivity and smooth-running of all tech, from computers and printers to tills and screens.

TRUSTED TECH PARTNER

Thanks to a collaborative approach, projects such as building apps for sports fans have been driven forward without any compromise on ‘business as usual’ – something that the organisation previously struggled to achieve.

"Xerox service goes so far beyond a classic IT Support service and you've been instrumental in helping us succeed." 

This local charity can focus on what it does best, "Promoting sport in the area and beyond, confident that we're as invested in the organisation’s ongoing success as they are."

 

 

 


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