Precision Machinery Manufacturer
We feel we are in a position to think about how we use IT to push the business forward and deliver the best possible service.
Information Systems Manager
As a technological business and a leader in its field, there’s no time to be slowed down by IT hiccups for this engineering company, part of a world-class R & D and global manufacturing group. However, the existing tech support team was overwhelmed and, as a result, not getting the best possible results. That’s when they brought in the specialist Xerox IT team, as managed technology service provider they could trust.
BESPOKE IT OVERHAUL
The first step for our IT engineers was to put in place a stable network and robust wireless infrastructure across the manufacturing and office-based facility. The next priority was to introduce the business to server virtualisation, to help the in-house tech-support team proactively monitor and stay on top of issues as they arise.
WORKING SMARTER, NOT HARDER
Xerox IT Services has provided ongoing tech support this manufacturer can count on, a progressive IT infrastructure they can trust and a managed print provider that truly understands the needs of the company.
“We took our time to identify the right partner. We noticed straight away that Xerox IT experts listened and took the time to understand our requirements, " explains the Information Systems Manager. "Knowing us inside and out is invaluable."
"Xerox support has become an integral part of our business," he continues."With Xerox on our side, we feel we are in a position to think about how we use IT to push the business forward and deliver the best possible service.”
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