News: Blog

A guide to the GDPR and mstore: part 3

In this final blog in a series of three from Arena’s Neil Maude, Neil looks more specifically at data breaches and wider security issues, and how an electronic document management solution (EDMS) and Arena’s own mstore in particular can help with compliance in line with the ICO’s 12 steps.

Innovation for schools that pays for itself

Making the most of technology does not have to be an expensive luxury for a school. A recent study of four education organisations - one further education college and three secondary schools, demonstrated that by implementing mstore for education, Arena’s electronic document management platform, significant returns on investment can be gained making this a cost effective choice

Legitimate interest v. consent: what’s right for your business?

At Arena’s latest webinar on the GDPR, valuable insights on the relative features and merits of consent and legitimate interest were shared with some pragmatic advice from commercial law firm, 3volution. “The GDPR anticipates that businesses do not just sell one product and one service, you are entitled to contact existing customers for that legitimate business purposes,” explains 3volution’s Sara Ludlam.

Latest blog: Why price is not the only consideration

If you want to get more from your supplier, why not think beyond price? Arena has been supporting schools and colleges from day one, and specifically founded the business on strong community values that still stand 25 years later.

Your Data Matters: How will your organisation handle a GDPR query?

The upcoming General Data Protection Regulation (GDPR) legislation presents particular challenges when it comes to managing Subject Access Requests (SARs) and Right to Erasure (“Right to be forgotten”/RTBF) requests. These requests allow an individual to access and delete personal data held about themselves. And with the launch yesterday of the Information Commissioner's Office (ICO) 'Your Data Matters' campaign targeting the general public, the question is, just how will your organisation respond to these requests without distracting from their core business or compromising on their compliance to the more stringent regulation?

Webinar: Managing and leveraging customer data under the GDPR

Are you still looking for answers when it comes to managing customer consent, and dealing with subject access and right to be forgotten requests under the new GDPR? Are you still in the dark on how the key changes to data protection regulations will impact on your essential marketing activity and customer communications? Just how will your organisation respond to an audit query?

The hard cost benefits of parking the paper chaos

Closer inspection of two mstore for automotive customers has revealed the substantial cost savings that can be made by reducing paper and moving to a more controlled, digital platform. In a recent webinar delivered by Arena’s Neil Maude featuring case studies from two car dealerships, approaches and benefits were outlined to provide insight for others into the case for moving from outdated paper-based workflows.

A guide to the GDPR and mstore (part 2)

With the deadline for changes to data protection looming, Arena’s Neil Maude continues his series outlining how an electronic document management solution (EDMS) and mstore in particular can help with compliance.

A guide to the GDPR and mstore (part 1)

As we head towards the implementation of the General Data Protection Regulation (GDPR) on May 25th of this year, it is natural that users of Arena’s mstore will be asking how their electronic document management solution (EDMS) can help with compliance. After all, the purpose of the EDMS is to store information, and this information may well be personal data which will fall under the scope of the GDPR. Further, many organisations are taking this opportunity to check their general security situation, especially in light of the GDPR requirement for prompt notification of a data breach should one occur. In this series of three blogs, Arena’s Neil Maude provides a guide to how mstore contributes to your GDPR compliance activities.

Schools share the challenges of achieving compliance with GDPR

At a recent webinar on ‘Practical Insights on the GDPR for schools’, Arena’s Neil Maude shared some of the most relevant features of the new data protection regulation for schools, the potential impacts, and next steps. This was followed with a survey to understand the state of play for education on individual schools’ journeys towards the May 2018 deadline which has elicited some interesting insights.

Laura, Arena's HR Manager, reviews a busy year of community activity

To celebrate Arena Group’s 25th year in business, employees pledged to raise £25,000 for local charities between November 2016 and September 2017. The challenge was set at our Annual Profit Share Meeting in November where our employees overwhelmingly chose to support three hospices; Wakefield Hospice, Rotherham Hospice and East Lancashire Hospice. £25,000 can help to pay for 1000 hours of nursing care, 6 bereavement support sessions for 120 people or 4167 patient meals. All of these hospices are local to the Arena office locations and all rely heavily on donations to continue their amazing work in our communities.

Advice on turning the GDPR challenge into a business advantage

In this latest blog, Arena's Neil Maude reflects on what he's learned talking to organisations considering their next steps to data compliance and from his recent GDPR speaker engagements.

New insight paper: practical advice on GDPR

All organisations will need to rethink how they manage personal data in order to comply fully with new data protection regulations coming into force in May 2018. GDPR or the General Data Protection Regulation is designed to bring data protection up-to-date and provide greater protection to the individual. This will place more onerous requirements on ALL organisations to manage data well and more rigorously than current regulations permit. Penalties have also increased making this a critical issue that cannot be swept under the carpet.

Arena’s smart technology enables mailrooms to go digital

Arena Group recently featured their smart mailroom software at LegalEx to demonstrate how legal firms can transform how they handle the critical paperwork and documentation coming into and out of their business and reap benefits in terms of productivity, cost savings and reduced risk.

Getting your documents and data under control is key to GDPR success

With changes to the laws on managing data protection affecting all organisations looming, action is now imperative to ensure you don’t fall foul of more stringent regulations, particularly for contacts and personal data you store and use to manage your organisation day to day. Regardless of Brexit, change is afoot, and now is the time to act to get ahead of the May 2018 deadline.

General Data Protection Regulation: impact and solutions

Whilst the rights of us as individuals are more secure and controlled with the impending changes to the data protection regulations (GDPR), there are more consequences for organisation that do not ensure the new regulations are applied.

First steps in tackling records management in schools

Consider the compelling reasons for getting your records management straight in schools: GDPR, legislation, retention requirements and improved ways of working. This latest blog helps school take the first steps towards ensuring robust records management for students, HR, finance and other critical operations.

Guidance on managing student records

The protection of information relating to children is clearly a key responsibility and it is an obligation that is shrouded in layers of legislation. It is tempting to think that locking away your information and restricting access is the best way forward but this can slow down and frustrate day-to-day work. Some information, such as medical records, must be both quickly available and restricted only to those who need to see it; so information access and security should be considered together and in balance.

Process Automation: a guide for the wise and wary

It’s easy to agree that automating a process is good for an organisation with benefits such as reducing cost, ensuring consistency, enabling timeliness, convenience and a positive customer experience. And there are plenty of examples that demonstrate an organisation’s ability to work at scale and move into new business opportunities. But for those within an organisation tasked with making it happen, the reality can be daunting. For example, how do you decide which processes offer the best opportunities for automation?

Tackling the Challenges of Digital Transformation

September 11th and 12th saw the 7th Fujitsu Information Capture Conference take place this year in London. This event looks at the state of the capture industry, with both a detailed technical viewpoint and consideration of the wider context in which our industry exists.

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