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News: Blog
A multi-client approach transforms the interface between manufacturer and their retailer network
Applying the proven mstore software platform to a multi-client project trialed an adaption to traditional methodology, transformed the interface between manufacturer and their retailer network, and also provides an effective blueprint for other OEMs.
Tom's proud to be a trusted expert
Arena’s Tom Harrison explains how he is driven to deliver the right technology solutions for his legal customers, and demonstrates the importance of choosing great people to work with to deliver the right results.
Workplace updates enhance touchless and remote working
New updates from Xerox Workplace Cloud have extended touchless MFD control for workers returning to the office, and also improved remote worker security and control.
Make NOW work for you!
Are you ready to work differently? A recent Future of Work study put the spotlight on how businesses are responding to challenging times with new ways of working.
Roanza find paperless salvation through lockdown
At the time that the country went into lockdown, James Reed of Roanza Truck and Van was two sites into an eight site roll out of a new digitised job pack system designed to transform the Mercedes Benz dealership’s aftersales operations. We spoke to James who shared his unique view of the Covid 19 crisis as a man on a mission to transition his dealership to paperless during lockdown.
82% of Employees Expected to Return to the Office in 12-18 Months, Survey Reveals
The global health crisis has upended work as we know it, and the shift to remote work happened almost overnight. To better understand the depth and endurance of these changes, Xerox conducted a survey of more than 600 C-level professionals and IT decision-makers in the U.S., Canada, the U.K., Germany and France.
Social distancing in sales and service becomes a reality with mstore
Car dealerships and aftermarket operations returning from lockdown are achieving social distancing by removing paper from their processes and working digitally on the mstore for automotive platform.
Digital mailroom solution enables efficient remote and home working for firms in lockdown and beyond
In this latest blog, Tom Harrison, Arena's legal and financial services specialist, proposes a smart solution to increase the productivity of homeworking fee earners.
Arena hosts FREE webinars on FCA regulation changes.
Arena's latest webinars help car dealerships navigate new waters in relation to the FCA's recent changes on consumer finance..jpg?1572607147)
Automotive retailers brace for rise in FCA scrutiny: paper provides guidance
The impact of the Financial Conduct Authority’s (FCA) requirements on automotive retailers and the wider credit sector is not a new. But the challenges are on the increase according to dealer principals. Yasin Sridhar, Regulatory Director at Konexo, a Division of Eversheds Sutherland, explains more in a new white paper available to download for free designed to provide essential insights to enable automotive companies and groups to make informed decisions on next steps.
Supporting vehicle manufacturers mission for digital transformation
As part of our mstore for automotive programme, Arena is working with a number of vehicle manufacturers on digital transformation projects for their franchised dealerships, to convert paper document processes across sales, service, HR and finance, to digital.
A guide to the GDPR and mstore: part 3
In this final blog in a series of three from Arena’s Neil Maude, Neil looks more specifically at data breaches and wider security issues, and how an electronic document management solution (EDMS) and Arena’s own mstore in particular can help with compliance in line with the ICO’s 12 steps.
Innovation for schools that pays for itself
Making the most of technology does not have to be an expensive luxury for a school. A recent study of four education organisations - one further education college and three secondary schools, demonstrated that by implementing mstore for education, Arena’s electronic document management platform, significant returns on investment can be gained making this a cost effective choice
Legitimate interest v. consent: what’s right for your business?
At Arena’s latest webinar on the GDPR, valuable insights on the relative features and merits of consent and legitimate interest were shared with some pragmatic advice from commercial law firm, 3volution. “The GDPR anticipates that businesses do not just sell one product and one service, you are entitled to contact existing customers for that legitimate business purposes,” explains 3volution’s Sara Ludlam.
Latest blog: Why price is not the only consideration
If you want to get more from your supplier, why not think beyond price? Arena has been supporting schools and colleges from day one, and specifically founded the business on strong community values that still stand 25 years later.
Your Data Matters: How will your organisation handle a GDPR query?
The upcoming General Data Protection Regulation (GDPR) legislation presents particular challenges when it comes to managing Subject Access Requests (SARs) and Right to Erasure (“Right to be forgotten”/RTBF) requests. These requests allow an individual to access and delete personal data held about themselves. And with the launch yesterday of the Information Commissioner's Office (ICO) 'Your Data Matters' campaign targeting the general public, the question is, just how will your organisation respond to these requests without distracting from their core business or compromising on their compliance to the more stringent regulation?
Webinar: Managing and leveraging customer data under the GDPR
Are you still looking for answers when it comes to managing customer consent, and dealing with subject access and right to be forgotten requests under the new GDPR? Are you still in the dark on how the key changes to data protection regulations will impact on your essential marketing activity and customer communications? Just how will your organisation respond to an audit query?
The hard cost benefits of parking the paper chaos
Closer inspection of two mstore for automotive customers has revealed the substantial cost savings that can be made by reducing paper and moving to a more controlled, digital platform. In a recent webinar delivered by Arena’s Neil Maude featuring case studies from two car dealerships, approaches and benefits were outlined to provide insight for others into the case for moving from outdated paper-based workflows.
A guide to the GDPR and mstore (part 2)
With the deadline for changes to data protection looming, Arena’s Neil Maude continues his series outlining how an electronic document management solution (EDMS) and mstore in particular can help with compliance.
A guide to the GDPR and mstore (part 1)
As we head towards the implementation of the General Data Protection Regulation (GDPR) on May 25th of this year, it is natural that users of Arena’s mstore will be asking how their electronic document management solution (EDMS) can help with compliance. After all, the purpose of the EDMS is to store information, and this information may well be personal data which will fall under the scope of the GDPR. Further, many organisations are taking this opportunity to check their general security situation, especially in light of the GDPR requirement for prompt notification of a data breach should one occur. In this series of three blogs, Arena’s Neil Maude provides a guide to how mstore contributes to your GDPR compliance activities.
Copy and Print
Remove hassle and cost from copy and print with our hardware, software or full managed print service.
Electronic Document Management
Revolutionise your business with our mstore software: Automate processes, increase efficiency and keep your data secure.
Consultancy
Expert review of the way you produce, share and process documents to reduce costs and drive efficiencies.
