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Your Data Matters: How will your organisation handle a GDPR query?

The upcoming General Data Protection Regulation (GDPR) legislation presents particular challenges when it comes to managing Subject Access Requests (SARs) and Right to Erasure (“Right to be forgotten”/RTBF) requests. These requests allow an individual to access and delete personal data held about themselves. And with the launch yesterday of the Information Commissioner's Office (ICO) 'Your Data Matters' campaign targeting the general public, the question is, just how will your organisation respond to these requests without distracting from their core business or compromising on their compliance to the more stringent regulation?

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Webinar: Managing and leveraging customer data under the GDPR

Are you still looking for answers when it comes to managing customer consent, and dealing with subject access and right to be forgotten requests under the new GDPR? Are you still in the dark on how the key changes to data protection regulations will impact on your essential marketing activity and customer communications? Just how will your organisation respond to an audit query?

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Mstore for motor dealerships graphic

The hard cost benefits of parking the paper chaos

Closer inspection of two mstore for automotive customers has revealed the substantial cost savings that can be made by reducing paper and moving to a more controlled, digital platform. In a recent webinar delivered by Arena’s Neil Maude featuring case studies from two car dealerships, approaches and benefits were outlined to provide insight for others into the case for moving from outdated paper-based workflows.

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Arena series for young runners kicks off in Lincoln

Hundreds of youngsters are already preparing for the Arena Group Lincoln Mini and Junior Runs to be held in the city on March 17th as part of the popular Lincoln 10k weekend. The Lincoln mini and junior runs mark the start of the season of race events organised by Run for All and sponsored by Arena Group.

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A guide to the GDPR and mstore (part 2)

With the deadline for changes to data protection looming, Arena’s Neil Maude continues his series outlining how an electronic document management solution (EDMS) and mstore in particular can help with compliance.

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Neil joins panel of experts at Auto Management GDPR conference

Arena’s Neil Maude will take to the stage at the Automotive Management GDPR conference on February 22nd, joining a panel of experts sharing insights and experience that will support dealer groups finalise their response to the new data protection regulation.

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A guide to the GDPR and mstore (part 1)

As we head towards the implementation of the General Data Protection Regulation (GDPR) on May 25th of this year, it is natural that users of Arena’s mstore will be asking how their electronic document management solution (EDMS) can help with compliance. After all, the purpose of the EDMS is to store information, and this information may well be personal data which will fall under the scope of the GDPR. Further, many organisations are taking this opportunity to check their general security situation, especially in light of the GDPR requirement for prompt notification of a data breach should one occur. In this series of three blogs, Arena’s Neil Maude provides a guide to how mstore contributes to your GDPR compliance activities.

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Schools share the challenges of achieving compliance with GDPR

At a recent webinar on ‘Practical Insights on the GDPR for schools’, Arena’s Neil Maude shared some of the most relevant features of the new data protection regulation for schools, the potential impacts, and next steps. This was followed with a survey to understand the state of play for education on individual schools’ journeys towards the May 2018 deadline which has elicited some interesting insights.

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British Legal Technology Forum 2018

Arena Group are proud to announce we will be exhibiting at The British Legal Technology Forum 2018 at the Old Billingsgate, London on Tuesday 13th March 2018.

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Laura, Arena's HR Manager, reviews a busy year of community activity

To celebrate Arena Group’s 25th year in business, employees pledged to raise £25,000 for local charities between November 2016 and September 2017. The challenge was set at our Annual Profit Share Meeting in November where our employees overwhelmingly chose to support three hospices; Wakefield Hospice, Rotherham Hospice and East Lancashire Hospice. £25,000 can help to pay for 1000 hours of nursing care, 6 bereavement support sessions for 120 people or 4167 patient meals. All of these hospices are local to the Arena office locations and all rely heavily on donations to continue their amazing work in our communities.

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Chamber recognises Arena Group for positive social impact

Arena Group’s commitment to positive social impact and corporate social responsibility has been recognised by the Chamber of Commerce in the Raising the Bar Awards.

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Seminar provides practical and legal advice for OMBs on the GDPR

Arena's Neil Maude is joining forces with Clarion Solicitors to share legal advice and practical insights with owner managed businesses for tackling the new data protection regulation coming into force next year.

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25for25 champions

£25,000 fundraising target smashed in Arena’s 25for25 campaign

At the start of Arena Group’s 25th anniversary year, an ambitious target of raising £25,000 for local hospices was set. This target has been smashed with the final total raised being over £32,200 thanks to the commitment of Arena people and the support of colleagues, families, suppliers, partners and friends.

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Neil maude wm

Advice and Guidance for Legal Firms on the GDPR

Neil Maude, Arena’s General Manager recently conducted a CPD training session on the upcoming GDPR in partnership with Sheffield Law Society, attended by various law firms across the city. Neil provided an overview of the GDPR and how this will specifically have an impact on legal firms.

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Strong end to 25th year for Arena Group

Arena Group has closed its 25th anniversary year with a hat trick. Profit growth of over 8% is expected, the latest award for Arena’s excellence in customer service has been announced, and Arena’s employees smashed an ambitious target to raise £25,000 for local hospices.

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Sign up for FREE, practical GDPR for education webinar

Arena has organised a webinar designed to provide a useful overview of the new general data protection regulation (GDPR) relevent to the education sector. Amidst all the noise channelled towards schools, colleges and other educational institutions, this webinar will focus on clarifying the relevant impacts and providing some practical tips on how to achieve compliance and preserve positive OFSTED reports.

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Arena chambers award web

Arena’s commitment to customer service excellence recognised

Arena Group has been announced as the winner of a prestigious award for customer service excellence. The award bestowed by the West and North Yorkshire Chamber of Commerce forms part of the annual Chamber of Commerce business awards which received hundreds of entries across nine categories. Arena is now a contender in the national competition.

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Practical GDPR webinars for car dealerships announced

With the requirements for managing data protection changing from May 2018 with the new General Data Protection Regulation (GDPR), car dealers are being urged to act!

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Tough mudder

The going gets tough for Arena fundraisers!

In honour of turning 25 this year, Arena Group have set the challenge of raising £25,000 to support and make a difference for 3 well deserving charities.

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Pi dashboards

BI dashboard presented with certificate of security compliance

PanIntelligence, Arena’s partner for business intelligence dashboards, has announced that they have received a certificate of security compliance by the ECSC. This comes ahead of the GDPR deadline of 25th May 2018 which increases the importance of data security and privacy.

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The Arena Group comprises: Arena Group Holdings Limited, a company registered in England and Wales (with registered company number 03735943 and VAT number 734562528) and its subsidiary company: Arena Group Limited a company registered in England and Wales (with registered company number 02168309 and VAT number 458238033). The Registered office of all Arena Group companies is Armitage House, Thorpe Lower Lane, Robin Hood, Wakefield, WF3 3BQ. Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities.

Welcome to Arena online!

Acorn customers can access Arena Group’s award winning customer support directly through the Arena website. You can also browse our products and services, and catch up on our activities including events, news and blogs.

You will continue to be supported by the same dedicated team using the same telephone numbers you use now. You can also book service support online, all available from our website

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Welcome to Arena online!

Fovia customers can access Arena Group’s award winning customer support directly through the Arena website. You can also browse our products and services, and catch up on our activities including events, news and blogs.

You will continue to be supported by the same dedicated team using the same telephone numbers you use now. You can also book service support online, all available from our website

Thank you, please close this message