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Why working with Arena to access powerful new IT services makes sense

Why working with Arena to access powerful new IT services makes sense

Army of Experts

Where a lot of smaller Managed IT Service Providers won’t have the resources or the time to find the right solution for you, Xerox IT experts have a broad depth of knowledge.

Whatever your problem, we will quickly solve it and set up measures to prevent it from happening again in the future. And you'll always have the backing of your Arena account manager and familiar Arena Team that remain commited to delivering the very best of support so you can focus on the important stuff.

Security First

Did you know 48% of data breaches are caused by malicious attack? In the space of year, 94% of organisations in the UK suffer from a phishing attack. Cyber-crime is taken so seriously, the FBI populate their most wanted list with hackers. Security is important.

The Xerox IT team puts Security at the heart of its support. As part of your Managed IT Service, our IT Specialists will offer optional penetration tests, data recovery, daily backup checks and 24/7 monitoring.

Hacking is a sophisticated art. Hackers are becoming increasingly fiendish. IT Support from Xerox keeps your organisation protected.

Bespoke Service

The Xerox IT Support doesn’t come in packages. We recognise that every organisation is different and create a bespoke Managed IT Service dictated by your needs, requirements and goals. We revisit these packages regularly so they can continually adapt to the evolving working world.

Supported by your Arena account manager, you will have one specialist IT point of contact throughout your entire partnership. They will deal with your unique needs and requirements and turn your IT into something special.

Cost-Effective Service

We pride ourselves on delivering an IT service that goes beyond price. Before starting your IT Support Service, our IT consultants and IT specialists can audit your assets, consolidating your assets into one place and streamlining your costs. On top of this, we make sure your service is set up for the demands of 24/7 business, and don’t charge you extra for coverage needed outside of the normal 9-5.

"We had 30,000 people in the stadium for a Take That concert and we had a tech team from Xerox on-site from 8am on the morning of the gig to 1am the following morning to ensure it all went smotthly. That's included in our standard contract where as many providers would charge us extra for it." 

MIKE BOHNDEIK, GROUP TECHNOLOGY LEAD AT BRISTOL SPORT

                   READ CUSTOMER STORY

IT is part of a wider technology ecosystem

Your IT doesn’t exist in isolation. It is part of a wider technology suite. We can connect your IT infrastructure to the rest of your ecosystem and to streamline operations between your printer, your phones and your computers. This way, everything works together to complete your mission. And, with every department of your tech under the Arena Xerox umbrella, you get access to our quick SLAs, 2 Data Centres and 3 regional Help Desks.

 

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The Arena Group comprises: Arena Group Holdings Limited, a company registered in England and Wales (with registered company number 03735943 and VAT number 734562528) and its subsidiary company: Arena Group Limited a company registered in England and Wales (with registered company number 02168309 and VAT number 458238033). The Registered office of all Arena Group companies is Armitage House, Thorpe Lower Lane, Robin Hood, Wakefield, WF3 3BQ. Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities.

Welcome to Arena online!

Acorn customers can access Arena Group’s award winning customer support directly through the Arena website. You can also browse our products and services, and catch up on our activities including events, news and blogs.

You will continue to be supported by the same dedicated team using the same telephone numbers you use now. You can also book service support online, all available from our website www.arenagroup.net/support

Thank you, please close this message

Welcome to Arena online!

Fovia customers can access Arena Group’s award winning customer support directly through the Arena website. You can also browse our products and services, and catch up on our activities including events, news and blogs.

You will continue to be supported by the same dedicated team using the same telephone numbers you use now. You can also book service support online, all available from our website www.arenagroup.net/support

Thank you, please close this message