Why working with Arena to access powerful new IT services makes sense
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Army of Experts
Where a lot of smaller Managed IT Service Providers won’t have the resources or the time to find the right solution for you, Xerox IT experts have a broad depth of knowledge.
Whatever your problem, we will quickly solve it and set up measures to prevent it from happening again in the future. And you'll always have the backing of your Arena account manager and familiar Arena Team that remain commited to delivering the very best of support so you can focus on the important stuff.
Security First
Did you know 48% of data breaches are caused by malicious attack? In the space of year, 94% of organisations in the UK suffer from a phishing attack. Cyber-crime is taken so seriously, the FBI populate their most wanted list with hackers. Security is important.
The Xerox IT team puts Security at the heart of its support. As part of your Managed IT Service, our IT Specialists will offer optional penetration tests, data recovery, daily backup checks and 24/7 monitoring.
Hacking is a sophisticated art. Hackers are becoming increasingly fiendish. IT Support from Xerox keeps your organisation protected.
Bespoke Service
The Xerox IT Support doesn’t come in packages. We recognise that every organisation is different and create a bespoke Managed IT Service dictated by your needs, requirements and goals. We revisit these packages regularly so they can continually adapt to the evolving working world.
Supported by your Arena account manager, you will have one specialist IT point of contact throughout your entire partnership. They will deal with your unique needs and requirements and turn your IT into something special.
Cost-Effective Service
We pride ourselves on delivering an IT service that goes beyond price. Before starting your IT Support Service, our IT consultants and IT specialists can audit your assets, consolidating your assets into one place and streamlining your costs. On top of this, we make sure your service is set up for the demands of 24/7 business, and don’t charge you extra for coverage needed outside of the normal 9-5.
"We had 30,000 people in the stadium for a Take That concert and we had a tech team from Xerox on-site from 8am on the morning of the gig to 1am the following morning to ensure it all went smotthly. That's included in our standard contract where as many providers would charge us extra for it."
MIKE BOHNDEIK, GROUP TECHNOLOGY LEAD AT BRISTOL SPORT
IT is part of a wider technology ecosystem
Your IT doesn’t exist in isolation. It is part of a wider technology suite. We can connect your IT infrastructure to the rest of your ecosystem and to streamline operations between your printer, your phones and your computers. This way, everything works together to complete your mission. And, with every department of your tech under the Arena Xerox umbrella, you get access to our quick SLAs, 2 Data Centres and 3 regional Help Desks.
Copy and Print
Remove hassle and cost from copy and print with our hardware, software or full managed print service.
IT Services
Support of a local team of experts who know your needs, backed by the power of a global tech leader.
