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Social distancing in sales and service becomes a reality with mstore

Social distancing in sales and service becomes a reality with mstore

Car dealerships and aftermarket operations returning from lockdown are achieving social distancing by removing paper from their processes and working digitally on the mstore for automotive platform. Arena's automotive team is on hand with a tasty offer to make adapting to social distancing a more positive experience experience for customers, as well as enabling sales and aftersales administration to be managed more easily.

Already proven in 3 of the top 10 dealership groups, and many more in the top 100, existing mstore users have already found themselves at an advantage with the flexibility to instantly protect staff and keep operations ticking over by switching instantly to working digitally from home on mstore as soon as the lockdown started.

"I'm delighted with mstore which has allowed us to make changes and operate remotely without any real compromise or restrictions." 

Andrew Tullie - MD, Soper BMW    Read case study here

As dealerships open their doors for onsite business once again, the challenge of ensuring safe and secure operations that provide a positive experience and confidence for customers and staff alike can be realised with the mstore platform. By removing paper from essential sales, aftersales and back office processes, the need to shuffle physical paper and files around the business is removed.

Book an online demo here.

We've been speaking to our automotive customers and helping wherever we can to solve current and emerging problems presented by the Covid 19 pandemic. But we're going much further, with an offer of UNLIMITED onsite digital signatures to help dealerships get back on their feet, not just for now but for the long haul.

"As always, the system is working well for us and we have our warranty admin team working very efficiently from home thanks to mstore."

"Easy access to archived the WIPs continues to aid us in responding to customers on questions or complaints."

Charlie Charman - Group Head of After Sales, Sandown Mercedes-Benz     Read case study here

 

Unlike most other third-party digital signature systems which charge per signature, or by envelope, or by on-going subscription charges, as part of the mstore solution you will incur NO ongoing signature charges for the lifetime of the solution. This offer applies to any new customer signing up for our electronic deal file and aftersales document processing solutions from now until the end of 2020.

You can also enjoy more efficient working beyond any trial period other suppliers have been offering to ensure your investment in going digital becomes more than a short term fix to maximise revenue and control costs as you emerge from lockdown and beyond.

Get in touch with our automotive team e: automotive@arenagroup.net or t: 0344 863 8000

Read our mstore for automotive case studies here

Browse more information on mstore for automotive here including webinars, case studies and product information

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