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Jeremy Vine talks print

Jeremy Vine talks print

At Arena, we’re always interested when people start to talk print. The recent Jeremy Vine show on BBC Radio 2 was no different. Jeremy was discussing printers with BBC’s technology consultant.

While they were speaking about issues for home users, many of the points rang true for business as well.

Jeremy guessed the top three printer problems as:

Jamming
Lack of connection with the PC
Supplies and toner related


After plenty of chat about the complexity of printers and some of the difficulties experienced, one caller rang in to say he was delighted. He pays a monthly fee which pays for all of his ink.

Further to that, he doesn’t even have to order it; the printer sends a message when ink is low and his new one arrives ready. Jeremy and Zoe agreed that this sounded brilliant.

This sounds remarkably similar to a service that Arena can provide for your business: a Managed Print Service (MPS). An MPS covers all of Jeremy’s concerns.

No more jamming

With a specialist service team to come rushing to your aid, there will be someone to help fix any problems that you may have. And, with the expert care and attention that your machine gets if you do call the Arena team, you can be optimistic that you won’t need us as often as you may expect.

Prompt communication

Arena has a large Professional Services team who are there to ensure that your devices are set up properly and working on your network. They are available on the phone or in person if any problems do arise.

No more toner issues

No more running out of toner or time spend looking for the cheapest shop. An MPS can automate the delivery of toner to you – despatched every time your ink drops below a certain level. No more worrying about the cost either, ink and service can be covered with a predictable, regular bill.

If you want to be as delighted as the caller to Jeremy’s show, contact Arena Group to hear how a Managed Print Service can help you to save up to 30% on your print and copy costs.

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The Arena Group comprises: Arena Group Holdings Limited, a company registered in England and Wales (with registered company number 03735943 and VAT number 734562528) and its subsidiary company: Arena Group Limited a company registered in England and Wales (with registered company number 02168309 and VAT number 458238033). The Registered office of all Arena Group companies is Armitage House, Thorpe Lower Lane, Robin Hood, Wakefield, WF3 3BQ. Authorised and regulated by the Financial Conduct Authority for credit-related regulated activities.

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Fovia customers can access Arena Group’s award winning customer support directly through the Arena website. You can also browse our products and services, and catch up on our activities including events, news and blogs.

You will continue to be supported by the same dedicated team using the same telephone numbers you use now. You can also book service support online, all available from our website www.arenagroup.net/support

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