Arena hosts Tech Jam at NEC to showcase savvy technology

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This hub of tech ideas has inspiration for everyone from digitising clunky paper-based operations with Arena’s own mstore for automotive platform already live across many of the top 100 dealer groups, to business intelligence dashboarding for improved management information, visibility and control.

Fujitsu is launching their latest ID scanner technology to the automotive sector at AM Live, providing a slick new customer facing experience for test drive and finance customers, and to help improve identity protection.

Delegates can also drop in to an expert clinic session to broaden their knowledge and gain some practical insights on FCA regulatory readiness and change management courtesy of various Arena partners including Magna Systems Ltd., Konexo, Eversheds Sutherland’s global legal and compliance alternative service provider. 

No workshops, no presentation slides, simply stop by with your queries and questions surgery-style, and benefit from the knowledge of experts in their field. You can also browse the tech on show to help see how to practically apply some of these insights in your orgnisation.

Since AM Live 2018, mstore has gone live in the BMW UK network with Soper BMW providing the pilot site for integration with Drive and manufacturer systems to digitise across deal files, service, HR and more. mstore for automotive is featured in the Future Dealership Zone, demonstrating that whilst Soper may be ahead of the curve, they provide an example of future technology that is already here and proven. Read the Soper BMW article here.

The Tech Jam is a must-see stop off point for AM Live delegates looking to leverage technology to deliver business benefits such as cost control, customer experience, productivity and compliance. And if you’re also at the show to create some great memories, the Wheel of Fortune digital journey challenge makes a welcome return, offering delegates the chance to win F1 Silverstone tickets.

Expert clinic programme:

10 – 11 Effective change management for new system adoption: from Drive to digitisation Save to calendar

11 – 12 Shifting gears – understanding the Financial Conduct Authority’s stance on car finance: a Konexo regulatory readiness clinic Save to calendar

12 – 1 Retailer perspectives on going digital Save to calendar

1 – 2 Effective change management for new system adoption: from Drive to digitisation Save to calendar

2 – 3 Shifting gears – understanding the Financial Conduct Authority’s stance on car finance: a Konexo regulatory readiness clinic Save to calendar

3 – 4 Retailer perspectives on going digital Save to calendar

Effective change management for new system adoption: from Drive to digitisation

System adoption specialists, Magna Systems, will be on hand to walk through some key insights and top tips to help ensure seamless installation of new technology, digitisation projects and software platforms to enable transformational ways of working.

Change management is a discipline that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organisational success and outcomes. Looking at the people, process and technological aspects of a new system in the round is essential to it’s success, but doesn’t have to be a barrier to innovation.

If you’re holding back from implementing new systems or have a new DMS or digital roll out on the cards, take some early advice on tackling cultural barriers, system adoption, behavioural change and influence from the team at the forefront of many systems roll outs.

Paul Mellings is Director and co-founder of Magna Systems with a proven track record within international software product and services organisations including leading automotive brands, deploying CDK Drive DMS and other platforms into a number of markets.

Established in 2016, Magna Systems Limited provides business and IT consultancy to OEM’s, dealer groups and retailer networks, from lead / enquiry generation through to order, invoicing, handover, ongoing communications, and retention throughout the business areas.

Magna is a skilled and experienced team which has many years of business process, implementation and system configuration experience to support both the traditional and modern retailing models. Many of the team have OEM consultancy and business accreditation. Clients include BMW Group, Soper BMW, Acorn Group, Lookers PLC and many more.

Shifting gears – understanding the Financial Conduct Authority’s stance on car finance

In October 2019, the Financial Conduct Authority (FCA) published a consultation paper on motor finance commission models and broker commission disclosures.

While at first glance these changes appear to be quite specific, they represent a broader examination of industry practices which the FCA has been scrutinising with a keen eye for action and rectification. This sizeable shakeup for the industry, based on the FCA’s motor finance findings in March earlier this year, gives life to a regulatory agenda which can help decipher the Regulator’s intentions and impact on firms.

Please join us as Ian Stott, Head of Financial Services and Regulatory Director Yasin Sridhar of Konexo, a division of Eversheds Sutherland, walks you through the proposed regulatory changes, lessons learned from FCA action in neighbouring industries, and how you can have your say while managing FCA expectations.

Retailer perspectives on going digital

Andrew Tullie, MD of Soper BMW and chair of the BMW UK Dealer Networking Group, has provided the pilot site for the BMW UK retailer roll out of the mstore for automotive platform across deal files, service, HR and ECOs affinity scheme.

The Soper team will join the Tech Jam session on stand for questions and guidance for retailers also considering digitising their key operations. Stop by for insights and guidance from a retailer that has already undergone the transition from paper-based processes across deal files, service warranty, HR and to a more efficient digitised way of working.

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