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A multi-client approach transforms the interface between manufacturer and their retailer network

A multi-client approach transforms the interface between manufacturer and their retailer network

Applying the proven mstore software platform to a multi-client project trialed an adaption to traditional methodology, transformed the interface between manufacturer and their retailer network, and also provides an effective blueprint for other OEMs.

Key objectives included improving communications, streamlining audit and other operations, eliminating cost, and freeing up staff as much as possible. A rapid return on the retailer investment with the nett ROI over 7 years is expected to be over £300,000 within the pilot site. Elimination of unnecessary paper from the retailer is also supporting sustainability goals.

Another aspect of this specific development of mstore is the enterpise-wide capability of the platform that digitises paper-based processes across all key operations including deal files, service, HR, and affinity schemes for the first time in the UK. By working collaboratively with multiple stakeholders, the platform was designed to meet the requirements of BMW UK retailers with regards to their processes, systems and business objectives and complies with BMW Group audit and other requirements.

For more insights and inspiration, read the white paper.

 

 

 

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