Team: Software Development

Location: Primarily remote working with one day per month in Armitage House, Wakefield

Salary:  Highly Competitive
 

Role Description

A key member of the team, managing EDM software delivery team and projects to a wide variety of customers and markets. Sometimes the role will involve some hands on work configuring and implementing the software as well as supporting our customers. Identify value add bolt-ons to EDM products/projects, design solutions for customers and estimate work needed.
 

Key Responsibilities:

  • Project management
  • Designing and quoting solutions
  • Installation and configuration work
  • Training end users
  • Identification and delivery of improvements to the project delivery processes
  • Providing support for EDM and related software products including database maintenance


 

Qualifications and Experience:

 Essential

 Desirable

 Four years' experience delivering software solutions

 Two year's experience project managing software solutions

 One year's experience installing software solutions

 One year's+ experience working with database systems (MS SQL Server)

 Passion for dealing with customers and resolving their issues 

 Able to describe technical detail in simple terms

 Excellent communication skills, both written and verbal across a variety of stakeholders

 Proven logical and analytical skills

  Good team player, able to work effectively as part of the team and individually

 Microsoft Qualifications (AZ-204)

 Exposure to Microsoft server products and/or related IT / Computing qualifications

 Exposure to Electronic Document Management

 Project Management Certification such as PRINCE2

 Two years+ experience working on a Software Support desk

 

 

Rewards and Benefits

  • Highly competitive salary
  • Extensive training and development
  • Healthcare cash plan
  • Contributory pension scheme
  • Cycle to work
  • Childcare Vouchers


Application

To apply for this position, please send your CV and a covering letter for the attention of our HR Advisor. Please also email any queries.

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