Service Division

We always welcome your comments.

All your comments are held in the strictest confidence,
and will only be used to improve our service to you.

ABOUT YOU - These fields are mandatory
Your Name
Email Address
Organisations Name
Organisations PostCode
Contact Telephone Number

	1=Poor -- 3=Average -- 5=Excellent
Equipments Performance Section	1 --- 2 --- 3 --- 4 --- 5
How satisfied are you with your equipment's performance	. . . .
How satisfied are you with your equipment's quality	. . . .

Administration	1 --- 2 --- 3 --- 4 --- 5
How satisfied are you with the administration of your account	. . . .
How satisfied are you with the administration staff	. . . .

Service and Maintenance	1 --- 2 --- 3 --- 4 --- 5
Speed of answering the phones	. . . .
Efficiency of the service coordinators	. . . .
Speed of service response to service request	. . . .
Speed of deliveries for goods requested	. . . .
Courtesy/appearance and helpfulness of service staff	. . . .

Overall Satisfaction	1 --- 2 --- 3 --- 4 --- 5
Overall promptness of dealing with queries	. . . .
Company performance overall	. . . .
Equipment's performance overall	. . . .
Value for money	. . . .

Would you like further detail on any of the following products or services	Black and White Photocopiers Full Colour Photocopiers Fax Machines Computer Networking Computer Hardware Computer Software Document Storage Systems Other - Please contact me

Any Other Requests/Comments

IF YOU HAVE ANY QUESTIONS PLEASE CONTACT US