Case Studies

Outstanding customer service is critical to Leeds Building Society. Despite year on year growth, they had already achieved an excellent turnaround time from application to mortgage offer of 11.4 days. The challenge for Arena was – could this be improved?

Reed Boardall stores over 5700 different products at their cold distribution centre in Boroughbridge and delivers 175 million cases a year of frozen food to both retail distribution centres and food service depots across the UK.