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mstore user group launched

mstore  user group launched

Oulton Hall on the outskirts of Leeds provided an inspirational backdrop on Friday June 10th for the creation of a mstore user group.

Prompted by customer demand, a cross section of Arena customers gathered to share experiences of developing, implementing and evolving mstore, Arena Group’s own electronic document management software, as part of their operational improvements within diverse organisations.

Common themes such as adoption and change management, return on investment, efficiencies and other business benefits were shared through presentations delivered by Kevin Mowles of Leeds Building Society, Matthew Wood of Iconica Business Services and Ian Edwards of Reed Boardall.  Further discussion also explored the potential of expanding on existing usage inspired by the exciting and varied application of mstore by other customers.

An update of the mstore product roadmap outlined future product developments and a more responsive, agile cycle of development. An insightful conversation followed around the potential for greater collaborative working and creating more visibility of the development process.

Ideas were also shared around the purpose, activities and format of a new user group which was envisaged to create “a community of users of a strategic product” and enable users to “participate in the life of the product.”

Graham Harris, Head of Software Development and Delivery, comments; “It was great to hear first-hand how our customers have benefitted from the system, and there is great value that comes from closer engagement with our customers and users, for example in understanding internal challenges around change control, challenges for their businesses and ways we can work together to deliver more successful projects and relevant products”

A follow up event is planned in six month’s time, with a user group now live on LinkedIn which is open to all existing mstore users.

Read the blog here: http://www.arenagroup.net/articles/bringing-about-real-change-in-the-way-we-work-customers-gather-to-launch-mstore-user-group?tag=Blog 

To join the user group online, current mstore customers can connect with Arena Marketing https://uk.linkedin.com/in/marketing-arena-05a0b3122 where the user group is hosted.

Everyone is invited to follow key developments and other company news via the Arena Group account. https://uk.linkedin.com/in/marketing-arena-05a0b3122

 

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